Terms of Service

Last updated: January 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the Redbook Assist website and services operated by Redbook Assist, a joint venture between Hillway and Workin Commercial.

2. Acceptance of Terms

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

3. Description of Service

Redbook Assist provides intelligent assistance software for RICS chartered surveyors to streamline valuation report preparation while maintaining Red Book compliance.

4. Waitlist Registration

By joining our waitlist, you agree to receive communications from us about product updates, early access opportunities, and launch information. You may unsubscribe at any time.

5. Intellectual Property

The service and its original content, features, and functionality are owned by Redbook Assist and are protected by international copyright, trademark, and other intellectual property laws.

6. Professional Responsibility

Redbook Assist is a tool to assist qualified RICS surveyors. The software does not replace professional judgement. Users remain fully responsible for their valuations and compliance with RICS standards.

7. Limitation of Liability

In no event shall Redbook Assist, its directors, employees, partners, agents, or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page.

10. Contact Us

If you have any questions about these Terms, please contact us at: hello@redbookassist.uk